 | Our Mission |
Advance medical science by ensuring timely completion of your clinical trials in the most efficient, cost-effective manner possible.
 | Our Track Record |
Patient Recruitment: We have achieved recruitment success for studies enrolling 25 to 20,000 patients.
Patient Retention: We have achieved retention success for studies lasting a few months to 5 years.
 | Our Numbers |
We understand the importance of providing study sponsors with a significant return on investment. That’s why we provide both qualitative and quantitative metrics and measure the success of all of our programs. RecruitmentTracker™, our proprietary Web-based application, provides prequalified patient referrals to study sites and real-time metrics to study sponsors. Study coordinators tell us it is the best recruitment tracking tool they have ever used.
 | Our Results |
 | Accelerated patient recruitment |
 | Your enrollment goal achieved, on time and on budget |
 | Educated, motivated, and compliant patients |
 | Study sites that make your study their top priority |
 | Timely completion of your trial |
CSS provides solutions for all situations and studies. To learn how we can help your study, please contact Michael Sperber at 732-346-0444, x247 or via email at msperber@jlshapiro.com.
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 | JL Shapiro Clinical Support Services (CSS) |
JL Shapiro Clinical Support Services (CSS) specializes in patient recruitment, patient retention, and site support and training for clinical trials. As a division of JL Shapiro Associates, we are communications experts. For 35 years, JL Shapiro Associates has crafted and communicated messages for both physicians and patients that inform, educate, motivate, and influence behavior. This expertise enables CSS to:
 | Accelerate recruitment by developing on-target messages that resonate with patients and motivate them to take action |
 | Ensure retention by educating patients about their disease and the value of the study |
 | We Provide Extensive Global Experience and Expertise |
The CSS division began 12 years ago by implementing a global patient recruitment and retention (R&R) program for an important 5-year study. The client was so impressed by the results of our program that they asked us to develop an R&R kit to distribute to study managers around the world. Since then, about 50% of our programs have been developed for global studies.
 | We Are Strategic |
Our Strategic Recruitment and Retention Planning process results in R&R programs designed to meet the specific needs of each study. You can count on us to recommend the optimal R&R plan to achieve your study’s goals and overcome its challenges in the most cost-effective way possible.
 | We Take a Coordinator-Centric Approach |
We provide study coordinators with flexibility, time savings, R&R solutions, and individualized support, providing the kind of help that each study coordinator wants and needs. Study coordinators love this approach.The Bottom Line: We make your study coordinators’ jobs easier.The Result: They stay engaged, motivated, and focused on your study.
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